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Branch Manager Job at Mwananchi Credit Limited… See details on how to apply for the opportunities available at Mwananchi Credit Limited.



  • Identify and implement action plans and regularly track and review Branch performance to ensure the achievement of the set targets for the branch.
  • Responsible for preparation and submission of daily, weekly and monthly reports to the senior management.
  • Promote high-level customer service culture in the branch for potential acquisitions.
  • Achieve set sales & Collections targets.
  • Stimulate branch growth through the marketing of Mwananchi Credit Limited products and recruitment of new clients. Cross-sell all products and services to both existing and potential clients.
  • In charge of repeat business in the branch.
  • Maintain high-quality portfolio by ensuring on timely payments of loans and being zero tolerant to arrears.
  • Conduct customer visits and ensure recoveries where necessary.


  • Minimum of 5 years as a branch manager in the Microfinance sector. Knowledge of Customer Experience principles and practices. Good understanding of Performance Management.
  • Bachelor’s Degree in Marketing, Business Management or equivalent.
  • A Master’s Degree will be an added advantage.
  • Proficiency in the use of MS Word, Excel, email and experience with the Internet.
  • Proficient in English (oral and written).
  • Proficient in relevant computer applications – CRM.
  • Knowledge of the Microfinance Industry & a good understanding of enterprise services and solutions.

How to Apply

Submit your CV, copies of relevant documents and Application to  [email protected]

Note: Use the title of the position as the subject of the email.

Application Deadline: 30th October 2021.

Leonel Schuster

Leonel has been Teacher at Alliant International University since 2013. He began to write about admission details at Course Discovery.