Customer Service Representative Job at Limited Liability Company

Customer Service Representative Job at Limited Liability Company… See details on how to apply for the opportunities available at Limited Liability Company.



  • Resolve product or service problems by clarifying the customer complaints, determining the cause of the problem, selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepare product or service reports by collecting and analyzing customer information.
  • Identifying and accessing customer needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/team sales targets and call handling quotas.
  • Keep records of customer interaction, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Go the extra mile to engage customers.
  • Resolve customer complaints via phone, email or social media.
  • Advice on Company information.
  • Answer questions about warranties or terms of sale.
  • Inform customers of the deals and promotions.
  • Sell products and services.
  • Utilize computer technology to handle high call volumes.
  • Work with the customer service manager to ensure proper customer service is delivered.


  • Bachelor’s degree in Public Relations, BCOM(Marketing) or a relevant field.
  • 2 years of work experience in a customer service role
  • Proficiency in computer applications.
  • Good in spoken English.

How to Apply

Submit your CV, copies of relevant documents, and Application to  [email protected]

Note: Use Customer Service Representative as the subject of the email.

Application Deadline: 6th November 2021.

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