Database Administrator Job at Britam

Database Administrator Job at Britam… See details on how to apply for the opportunities available at Britam.

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Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property.


  • Assists in maintaining database backup and recovery infrastructure
  • Making requested changes, updates and modifications to database structures and data
  • Addressing data quality issues with users and management
  • Developing database objects and structures for data storage, retrieval and reporting according to specifications
  • Implementing and testing database design and functionality and tuning for performance
  • Providing support to systems developers and interfacing with business users to ensure the database is satisfying business requirements
  • Managing the user expectations. Periodic, planned proactive visits to internal customers with reports and requests action within agreed timeframes.
  • Define service level agreements (SLAs) both internally and with our customers.
  • Define metrics to ensure we are meeting those SLAs and holding the support team accountable.
  • Set goals for MTR (Mean Time to Resolution) for all support issues, including escalated incidents.
  • Create and/or put in place metrics for reporting the management and effectiveness of SLAs compared to desired performance.
  • Monitor SLA performance for compliance with organizational needs and requirements, including follow-up checks for corrective action.
  • Provide recommendations based on analysis of trending information.
  • Oversee continuous service level improvement initiatives associated with core processes and mission-critical systems.


Knowledge, experience and qualifications required

  • Degree in science/Engineering/Computer Science
  • Oracle Certified Database Administrator
  • Microsoft Certified Database Administrator
  • ITIL intermediate
  • In-depth understanding of Microsoft Azure  cloud
  • Knowledge of kubernetes
  • Knowledge in NoSql database
  • Minimum of 2 – 4 years’ experience in a 24×7 service provider environment

How to Apply

Submit your CV and Application on Company Website : Click Here

Applications close on 5th August 2022.

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