Front Desk Agent Job at Karen Country Club

Front Desk Agent Job at Karen Country Club… See details on how to apply for the opportunities available at Karen Country Club.



  • Receiving and handling reservations inquiries made online, by emails or telephone in a timely manner and as per the set standards.
  • Completing guest pre-arrival, arrival, and departure procedures as per the set standards ensuring that guest folios are accurate before they check out.
  • Verifying guests’ payment methods during check-in ensuring that all guest charges are fully settled upon check out.
  • Organizing airport pick up and drop offs or any transport services requests for the guests.
  • Assist guests and members with required information.
  • Keeping abreast of attractions and current promotions and Club events to provide information to the guests upon request.

Academic Qualifications and Experience:

  •  Diploma in Front Office operations
  •  Certification in Customer Service
  •  Proficiency in use of Computers
  •  Well versed and experienced in (Fidelio OPERA Reservation System (ORS) or Jonas software) and front office operations
  •  2-3 years of guest service experience in a reputable hotel/residence.

How to Apply

Submit your CV, copies of relevant documents and Application to  [email protected]

Use Front Desk Agent as the subject of the email.

Application Deadline: 7th February 2022.


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