Front Desk Agent Job at Karen Country Club

Front Desk Agent Job at Karen Country Club… See details on how to apply for the opportunities available at Karen Country Club.

Descriptions;

Responsibilities:

  • Receiving and handling reservations inquiries made online, by emails or telephone in a timely manner and as per the set standards.
  • Completing guest pre-arrival, arrival, and departure procedures as per the set standards ensuring that guest folios are accurate before they check out.
  • Verifying guests’ payment methods during check-in ensuring that all guest charges are fully settled upon check out.
  • Organizing airport pick up and drop offs or any transport services requests for the guests.
  • Assist guests and members with required information.
  • Keeping abreast of attractions and current promotions and Club events to provide information to the guests upon request.

Academic Qualifications and Experience:

  •  Diploma in Front Office operations
  •  Certification in Customer Service
  •  Proficiency in use of Computers
  •  Well versed and experienced in (Fidelio OPERA Reservation System (ORS) or Jonas software) and front office operations
  •  2-3 years of guest service experience in a reputable hotel/residence.

How to Apply

Submit your CV, copies of relevant documents and Application to  [email protected]

Use Front Desk Agent as the subject of the email.

Application Deadline: 7th February 2022.

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