HR Manager Job – Operations at Koko Networks

HR Manager Job – Operations at Koko Networks… See details on how to apply for the opportunities available at Koko Networks.


This company was formerly known as SmartCook Energy. Last-mile energy networks for Africa’s cities. Smarter commerce for urban Africa. Unique rich media delivery platforms. Our mission is to improve life for everyone in Africa’s cities.


  • You are the primary interface between internal/external customers and functional team members to ensure effective use of HRIS/payroll applications, you will manage permission, access, and similar system operations and settings for HRIS users
  • Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and productivity
  • Advise managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances in accordance with Kenya employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance
  • Build, refine, and maintain human resource policies, systems, and processes
  • Handle employment-related inquiries from employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
  • Leverage HRIS platforms to improve employee experience, ensure data accuracy, and generate HR metrics
  • Verify payroll inputs
  • Bridge management and employee relations by addressing demands, grievances, or other issues
  • Establish procedures to ensure all internal customers are assisted appropriately and in a timely manner, through prioritization of work assignments in your team

What You Will Bring To KOKO

  • University Degree and IHRM Certification
  • 4+ years of experience in HR with 2+ in a management capacity
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • Demonstrable experience with Human Resources metrics, analytics experience is a plus
  • In-depth knowledge of labor law and HR best practices
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Thorough understanding of human resource principles, practices, and procedures
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Strong supervisory and leadership skills
  • Ability to function well in a high-paced and at times stressful environment
  • Working knowledge of [ Bamboo, Lever, Wingubox, Workday, Freshdesk] HRIS software applications and products

Submit your CV and Application on Company Website : Click Here

Closing Date : 31st August 2022.

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