LMS Associate Job at International Rescue Committee

LMS Associate Job at International Rescue Committee… See details on how to apply for the opportunities available at International Rescue Committee.


The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.


  • Review and respond trequests for support from staff and course admins. Troubleshoot issues on platform and within courses according tissues raised.
  • Develop and maintain deep expertise on all aspects of course and learner settings.
  • Raise issues tLMS Administrator as needed.
  • Assist in the quality control review of draft courses before publishing.
  • Assist with course audits.
  • Be a resource for subject matter experts on how tcreate courses, organize and deliver online training temployees.
  • Provide robust configuration, testing and troubleshooting support tstrategic or org-wide learning initiatives as needed.


  • Create and update learner-facing communications, such as learning system guides, tutorials, videos.
  • Work with translation focal points or vendors tmake learner-facing tutorials and guides available in multiple languages.
  • Maintain a Kaya blog, posting biweekly, tshare information about new learning system features, share tips, new learning opportunities, etc.
  • Manage the organization’s mailbox receiving learning inquiries and platform support requests. Respond trequests, supporting staff in finding the learning opportunities they’re looking for, and/or troubleshooting their LMS issues.
  • Run reports for regional or country focal points as needed.
  • Co-manage Kaya Admin Microsoft Teams channel.


Skills and Experience:

  • Education: Bachelor’s degree or equivalent
  • Work experience: 2-5 years
  • Experience with Moodle and LMS system and course-level configuration
  • Strong Commitment tcustomer service and systems improvement
  • Demonstrated skills and competencies:
  • Strong communication, project management, and organizational skills
  • Exceptional attention tdetail
  • Able tprioritize multiple tasks and projects
  • Able tinteract within a multi-cultural environment and with all levels of the organization

How to Apply

Submit your CV and Application on Company Website : Click Here

Application Deadline: 20th August 2022.

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