LMS Associate Job at International Rescue Committee

LMS Associate Job at International Rescue Committee… See details on how to apply for the opportunities available at International Rescue Committee.

Descriptions;

The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.

Responsiblities:

  • Review and respond trequests for support from staff and course admins. Troubleshoot issues on platform and within courses according tissues raised.
  • Develop and maintain deep expertise on all aspects of course and learner settings.
  • Raise issues tLMS Administrator as needed.
  • Assist in the quality control review of draft courses before publishing.
  • Assist with course audits.
  • Be a resource for subject matter experts on how tcreate courses, organize and deliver online training temployees.
  • Provide robust configuration, testing and troubleshooting support tstrategic or org-wide learning initiatives as needed.

Communications

  • Create and update learner-facing communications, such as learning system guides, tutorials, videos.
  • Work with translation focal points or vendors tmake learner-facing tutorials and guides available in multiple languages.
  • Maintain a Kaya blog, posting biweekly, tshare information about new learning system features, share tips, new learning opportunities, etc.
  • Manage the organization’s mailbox receiving learning inquiries and platform support requests. Respond trequests, supporting staff in finding the learning opportunities they’re looking for, and/or troubleshooting their LMS issues.
  • Run reports for regional or country focal points as needed.
  • Co-manage Kaya Admin Microsoft Teams channel.

Requirements

Skills and Experience:

  • Education: Bachelor’s degree or equivalent
  • Work experience: 2-5 years
  • Experience with Moodle and LMS system and course-level configuration
  • Strong Commitment tcustomer service and systems improvement
  • Demonstrated skills and competencies:
  • Strong communication, project management, and organizational skills
  • Exceptional attention tdetail
  • Able tprioritize multiple tasks and projects
  • Able tinteract within a multi-cultural environment and with all levels of the organization

How to Apply

Submit your CV and Application on Company Website : Click Here

Application Deadline: 20th August 2022.

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