Loss Draft Associate Job at Digital Divide Data

Loss Draft Associate Job at Digital Divide Data… See details on how to apply for the opportunities available at Digital Divide Data.

Description:

Responsibilities:

  • Accept incoming phone calls.
  • Make outbound phone calls to follow up on claims.
  • Monitor and respond to incoming emails and voicemails.
  • Document claim activity in the loss draft module.
  • Order inspections for claims.
  • Request disbursements for ongoing claims.
  • Understanding and application of business rule requirements.
  • Application of investor requirements.

Qualifications:

  • Diploma or Degree in public relations or any other related field.
  • 1-year experience in a call center or customer service environment.
  • Insurance/Mortgage Servicing knowledge.
  • Experience handling property insurance claims.
  • Computer knowledge – Proficient in Windows-based environment, Microsoft Office Skills.
  • Familiarity with CRM systems and practices.
  • Excellent communication and customer service skills.
  • Knowledge of administration, clerical processes with excellent data entry and typing skills.
  • Ability to prioritize workflow and work in a fast-paced environment.
  • Excellent listening skills, problem analysis and problem-solving.

How to Apply

Interested and suitable applicants should CLICK HERE to apply.

Application Deadline: 5th November 2021.

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