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Loss Draft Associate Job at Digital Divide Data… See details on how to apply for the opportunities available at Digital Divide Data.



  • Accept incoming phone calls.
  • Make outbound phone calls to follow up on claims.
  • Monitor and respond to incoming emails and voicemails.
  • Document claim activity in the loss draft module.
  • Order inspections for claims.
  • Request disbursements for ongoing claims.
  • Understanding and application of business rule requirements.
  • Application of investor requirements.


  • Diploma or Degree in public relations or any other related field.
  • 1-year experience in a call center or customer service environment.
  • Insurance/Mortgage Servicing knowledge.
  • Experience handling property insurance claims.
  • Computer knowledge – Proficient in Windows-based environment, Microsoft Office Skills.
  • Familiarity with CRM systems and practices.
  • Excellent communication and customer service skills.
  • Knowledge of administration, clerical processes with excellent data entry and typing skills.
  • Ability to prioritize workflow and work in a fast-paced environment.
  • Excellent listening skills, problem analysis and problem-solving.

How to Apply

Interested and suitable applicants should CLICK HERE to apply.

Application Deadline: 5th November 2021.

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