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Manager (Business Performance & Analysis) Job at Safaricom Kenya… See details on how to apply for the opportunities available at Safaricom Kenya.



  • Deliver meaningful, accurate and timely performance management reports to demonstrate business performance and achievement against key performance indicators
  • Develop a standard reporting suite and dashboard and deliver ad hoc analysis as appropriate
  • Identification of relevant data sources and coordination of data gathering for relevant revenue reports across all segments and by-products.
  • Provide management information and reporting to the Leadership Team, highlighting business performance issues and opportunities
  • Ensure data integrity, including reviewing own work to ensure it is accurate and complete
  • Develop and maintain relevant and timely information for all forums to enable effective decision-making and achievement of targets/forecasts.
  • Ensure business cases for all new products in the innovation road map are prepared within the set timelines. Ensure that the business cases and associated costs are prepared
  • Generation of insights and mining of data for purposes of demonstrating opportunities for the product managers
  • On a monthly basis share a deck of key insights from the key performance indicators tracked per product and per segment
  • Develop a story that helps in interpreting the meaning and significance of the performance information.
  • Identify the internal and external factors that impact on performance and help inform any judgments and understanding of performance.
  • Use both target and baseline (PY) data as a guide to performance assessment over time
  • Prepare customized reports for M-PESA transactions records to forecast usage & activity.


  • Must have technical/professional qualifications:
  • Relevant undergraduate degree. A Master’s degree is beneficial.
  • At least 5 to 7 years working experience in the Financial Services Sector, Mobile money and Telco sector with expert knowledge of payments business models, mobile money business models.
  • Work experience in strategy development and execution is a must.
  • Highly developed communication skills and ability to manage and champion strategy positions up to Executive levels.
  • Experience in the preparation of budgets and forecasts in a large company.
  • Must have worked in a computerized environment preferably with Oracle application.
  • Experience in international reporting and benchmarking.

How to Apply

Application Deadline: 15th November 2021.

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