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Manager (Global Operations Analytics) Job at Tala (formerly InVenture)… See details on how to apply for the opportunities available at Tala (formerly InVenture).



  • Create globally consistent, accurate, real-time dashboards for key Collections & Customer Service metrics.
  • Set and monitor team and individual performance targets for Collections & Customer Service teams based on historical, market and partner team data.
  • Identify anomalous performance in customer service/collections performance, research root causes and propose solutions to optimize team performance.
  • Define a framework for assessing the optimal mix of internal and external resources.
  • Oversee non-labor variable expenses.


  • 5+ years of relevant experience in operations analytics (either sitting in an Operations or Finance organization).
  • Strong proficiency in Excel required; experience with data analytics languages (e.g. SQL, Python) and/or data visualization tools (e.g. Looker, Amplitude, Tableau) strongly preferred.
  • Strong communication skills with the ability to influence in a global, cross-functional environment.

How to Apply

Interested and suitable applicants should CLICK HERE to apply.

Application Deadline: 15th November 2021.

Leonel Schuster

Leonel has been Teacher at Alliant International University since 2013. He began to write about admission details at Course Discovery.