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PalmPay Recruitment 2021…See Details on how to apply for the opportunities available at PalmPay.


  • IT Support Specialist/Manager

Responsibilities:

  • Data analysis of payment channel and problem analysis.
  • Deal with and respond to business problems, cooperate with the customer service team to solve problems in time.
  • Collect requirements, collect suggestions and optimize products.
  • Coordinate and promote the problem-solving of each department, and optimize the workflow of each department.
  • Follow up on channel problems and contact channel suppliers to locate and solve problems.
  • Timely respond to Shenzhen team issues and report the progress of problems.

Qualifications:

  • Full-time bachelor degree or above, major in computer science, 1-5 years working experience, can understand code and analysis log.
  • Good logical thinking ability and self-study ability.
  • Positive and responsible working attitude, good communication ability and coordination ability.

How to Apply

Interested applicants should CLICK HERE to apply.


  • Payment Channel Manager

Responsibilities:

  • Expand payment channels including but not only focusing on mobile wallets, banks, aggregator, PSP etc.
  • Work closely with internal products, operation, settlement, and compliance teams to fully understand payment channel requirements.
  • Develop and adjust business development plans of connecting payment channels based on different sets of strategic priorities.
  • Ensure payment channels have a stable connection with our system and provide quick responses to any channel-related issues.
  • Work closely with operation teams to suggest and recommend new initiatives that could improve customers’ experience with the usage of our mobile application and payment system.

Qualifications:

  • Hnd/BSc in social sciences or related field of study.
  • Not less than three (3) years of proven experience in BD manager positions at payment companies, banks, and/or partnership managers ideally focused on the payment segment working with key stakeholders. This is a prerequisite.
  • Comprehensive understanding of e-wallet and payment business, great understanding of agency banking and merchant scenarios.

How to Apply

Interested applicants should CLICK HERE to apply.


  • Customer Service Manager

Responsibilities:

  • Responsible for earlier building and later onsite monitoring and management of customer service center, including recruitment and onsite management.
  • Ensure the team completes all KPI indicators according to company and department policies and requirements.
  • Responsible for data analysis of the team, and will take quick and right actions for improvement.
  • Responsible for the communication and coordination with other departments.
  • Manage everything of the customer care team.

Qualifications;

  • At least 5-year experience in the customer care center and 2-year experience in customer care center management.
  • Working experience in the call center will be preferred.
  • Be very sensitive to all kinds of KPI indicators of a customer care center, and be good at data analysis.
  • Bachelor’s degree or equivalent.
  • Be able to offer quick and effective solutions for any emergency with strong adaptability.

How to Apply

Interested applicants should CLICK HERE to apply.

Application Deadline: 30th September 2021.

Leonel Schuster

Kathryn has been Teacher at Alliant International University since 2013. He began to write about admission details at Course Discovery.