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Relationship Manager (Chinese Banking) Job at Family Bank Limited… See details on how to apply for the opportunities available at Family Bank Limited.

Description:

Family Bank (formerly Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in early 1985. Family Bank converted into a fully-fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our customers.

Responsibilities:

  • Drive profitable revenue and volume growth with a focus on new acquisitions, deepening of existing customer relationships and cross-selling.
  • Train staff on Chinese banking services in order to create customer product awareness.
  • Keep current on business trends and competitor offerings by gathering market intelligence to maintain a competitive edge.
  • Responsible for identifying and reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML policies procedures.
  • Manage Chinese customer requests and transactions in compliance with FBL operational guidelines and procedures with zero tolerance to operational risk and frauds.
  • Develops, coach motivates and manages the performance of individuals and teams within the Chinese, Diaspora & Business Club segment to achieve success in career and business goals.
  • Actively provide leadership by contributing to the collective Leadership Agenda and sharing business insights/ feedback with the Head of Retail Banking to maximize the overall performance and wellbeing of the department.
  • Role Model the Brand and Corporate Values of the Bank in the internal and external market environment
  • Marketing of Diaspora and Business Club services to our customers.
  • Planning the Calendar of events for the Chinese and Business Club banking members.
  • Planning and management of the international Business exposure trips for the Business Club members per year.
  • Ensure Chinese Credit file documentation standards are adhered to.
  • Monitor the approval, disbursal and updating process, periodic credit reviews, and deductions or repayments by diaspora customers.

Qualifications:

  • Holds a Bachelor’s Degree in Business, Accounts, Finance, or related field.
  • Proficiency in the Chinese language- Oral and Written.
  • Have a minimum of two (2) years of practical experience with a proven result-oriented track record in Chinese business.
  • Experience in banking background is a plus.
  • Honest and with high integrity.
  • Good interpersonal skills and ability to establish new client relationships and generate new and Cross-sell business.
  • Full understanding of all products, sound knowledge of the bank processes and procedures.

How to Apply

Submit your CV, copies of relevant documents and Application to  [email protected]

Note: Use the title of the position as the subject of the email.

Application Deadline: 30th November 2021.

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