Relationship Officer Job at Brighter Africa

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Relationship Officer Job at Brighter Africa… See details on how to apply for the opportunities available at Brighter Africa.

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Responsibilities:

  • Proactively market and generate business through Individual client recruitment and disbursement.
  • Undertake regular calls and visits to customers to ensure effective relationship management.
  • Maintain up-to-date records of all customer visits for all customers.
  • Cross-sell all products and services to both existing and potential clients.
  • Business growth initiatives including marketing activities.
  • Prepare credit appraisals, analyses and present them to the Branch Credit Committee meetings for further review & recommendations.
  • Adhere to current procedures, processes, memos, and circulars as may be issued from time to time.
  • Address all customer queries within the stipulated time.
  • Monitor the portfolio quality on daily basis and proactively institute remedial actions.
  • Maintain sound relationships with all clients.
  • Liaison with the branch leadership team, local authority i.e. chiefs, opinion leaders to reinforce loan collection.hr

Qualifications:

  • Education: Business related degree and/or Diploma
  • Knowledge and Skills: Business management skills, Credit management skills
  • Experience: At least 1 year as a Relationship Officer
  • Personal Attributes: Good communication and interpersonal skills, Team leader/player.

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