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Retail CSE’s IFA/Branch (Nairobi) Job at Britam…See Details on how to apply for the opportunities available at Britam.

  • Retail CSE’s IFA/Branch (Nairobi)
  • Secure new business through intermediaries.
  • Retain existing business as per set objectives.
  • Maintain excellent customer service to intermediaries and clients.
  • Service existing business and resolve customer complaints.
  • Follow up on renewals for the general insurance business.
  • Forward proposal forms to the underwriting department.
  • Follow up premium collections.
  • Prepare weekly and daily reports as required.
  • Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
  • Respond to customer and client inquiries.
  • Follow up on commissions and claims issues emanating from intermediaries.
  • Recruitment of intermediaries as per set objectives.
  • Conversion of FA’s in branches to ensure all are placing general insurance business.
  • Continuous execution of initiatives and strategies per branch to ensure meeting of set objectives and reviewing them where need be.
  • Training of intermediaries on general insurance products and submitting training schedules to supervisors.
  • Use authorized incentive scheme to bring in new business through training intermediaries on the same and marketing it.
  •  Creating strategic partnerships with intermediaries for maximum business support.
  • Sharing of market intelligence with supervisor
  • Work closely with underwriter and branch manager to achieve set objectives.


  • Bachelors’ degree in a business-related field.
  • Professional qualification in Insurance (ACII, IIK).
  • 2-4  year’s relevant experience in the insurance industry.
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How to Apply

Application Deadline: 24th September 2021.

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