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Sales Administrator Job at Aza Finance… See details on how to apply for the opportunities available at Aza Finance.

Description:

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Responsibilities:

  • Lead with the customer-centric approach by setting high standards for client support and customer happiness.
  • Act as an effective liaison between AZA and the clients in the Transaction Journey, facilitating any queries relating to transactions.
  • Support the Sales & Account Management team by collaborating with internal stakeholders (Compliance, Legal, Payments, Product).
  • Support and improve the customer transaction journey acting within defined SLAs
  • React quickly to client queries to ensure there is a smooth client transaction process and identify any questions/problems.
  • Proactively anticipate client requirements and requests ahead of time.
  • Adhere to the SOPs and compliance standards set internally.
  • Help identify and fix inefficiencies in current workflows and processes.
  • Display a high level of emotional intelligence and step into a leadership role when required.

Requirements:

  • Ambitious and passionate professional with a minimum of 3 years experience in a relevant role
  • Ability to understand and help promote customer-centric vision at AZA.
  • Persistent and goal-oriented with a mindset to get the job done
  • Excellent interpersonal, communication (written and oral), listening skills.
  • Experience in Advanced MS Office, Google Suite Tools and CRM software
  • Creative problem solver with the ability to work independently with minimal guidance.
  • Excellent organizational skills and structure ensuring nothing falls through the cracks
  • You’re persevering and willing to roll up your sleeves to do whatever needs to be done
  • Passionate about our mission to develop innovative digital payment and treasury management solutions to help businesses scale in frontier markets
  • Based in Nigeria / Kenya / Ghana.

How to Apply

Interested and suitable applicants should CLICK HERE to apply.

Application Deadline: 15th December 2021.

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