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Team Leader, Cargo Handling Job at Swissport… See details on how to apply for the opportunities available at Swissport.

Description:

Responsibilities:

  • Coaching and coordinating the team assigned to the task.
  • Reporting critical issues while performing the assigned task to the Service Delivery Lead on duty.
  • Ensuring compliance with all SOPs and policies in order to meet or exceed regulatory standards and deliver the desired customer experience.
  • Leading the team to ensure we deliver a consistently great customer experience at every touchpoint.
  • Resolving service challenges in a timely manner.
  • Maintain discipline and ensure that staff observes safe working practices as per company policies.
  • Completing flight/task reports as per company procedure.
  • Maintaining positive customer relationships during the assigned task.
  • Actively participating in customer briefings and ensuring that the customer expectations are met.

Qualifications:

  • Education: KCSE Mean C, IATA Cargo certification, and computer proficiency.
  • Professional Experience: At least 2 years supervisory experience in the Aviation industry or in a logistics, Clearing and Forwarding, Warehouse or related Field.
  • Experience: At least 2 years of supervisory in a busy operational environment.
  • A proven track record in managing teams and operating in a cargo environment is an added advantage.
  • Excellent communications skills.

How to Apply

Submit your CV, copies of relevant documents and Application to  [email protected]

Note: Use the title of the position as the subject of the email.

Application Deadline: 8th November 2021.

Leonel Schuster

Leonel has been Teacher at Alliant International University since 2013. He began to write about admission details at Course Discovery.