User Experience Researcher Job at GOODINFO

User Experience Researcher Job at GOODINFO… See details on how to apply for the opportunities available at GOODINFO.

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GOODINFO is a technology-focused management consulting firm. We help our customers turn great, tech-based ideas into products and services their customers will love.


  • Designing and developing high-quality digital products and experiences for end customers, drivers, or even internal employees.
  • Identifying opportunities for improvements in usability and satisfaction through the application of insight, user feedback, and data-driven decision-making.
  • Building and maintaining a database of design assets that can be shared across the organization.
  • To ensure effective collaboration and adoption of best practices across the iptiQ Design community through a community of practice.

Alongside a data scientist, business analyst, and researchers, as well as the wider products team, you will:

  • Build and shape innovative products and solutions that address the needs of target customers and users.
  • Bring product features and experiences to life through an end-to-end design process involving research, evaluating requirements, working with the technical and platform capabilities, visual design, interactive design, and prototyping.
  • Contribute to high-level strategic planning and decisions and by bringing informed design perspectives and opinions to the CTOO team and product owners.
  • Shape and deliver the design process, in partnership with Product Owners and Developers
  • Commissioning and managing research to support design and discovery
  • Effectively work as part of agile teams, utilizing scrum and Kanban techniques to drive collaboration and delivery
  • Help drive continuous improvement by learning and applying new technologies and practices to Our customer context.
  • Be aware of and able to innovatively respond to the differing compliance, risk and regulatory controls


As User Experience Researcher you will be required to have the following key qualifications:

  • University degree or equivalent experience in Design, Marketing, Technology, Engineering or related subject area.
  • 3+ years of relevant design experience (designer or senior designer)
  • Hands-on experience of UX design or build tools, such as Invision, React, sketch, Figma, etc
  • Team player and able to work in an environment of high levels of change and diversity of activities
  • Willing to travel occasionally to Rwanda, Uganda, Tanzania and other countries in Africa that Our customer will be expanding to
  • Ability to operate in a team in a rapidly-changing primary insurance environment

How to Apply

Submit your CV, copies of relevant documents and Application letter stating your current salary & expected salary to  [email protected]

Use USER EXPERIENCE RESEARCHER as the subject of the email.

Application Deadline: 15th June 2022.

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