VOC Operations Coordinator Job at Bureau Veritas Group

• Managing daily interaction with clients to develop company image and maintain client’s satisfaction
• Coordination of clients’ requests and liaison with local authorities to ensure efficient processing of various job files in regard to the Conformity Assessment Program
• Provide business support in areas of training, auditing and overall program development.
• Enable ethical execution of day to day activities, proactively mitigating risk and reducing costs.
• Participate in regular meetings with regulatory authorities in order to strengthen and improve general performance of the VOC program.
• Reporting on established KPIs and improvement actions.

Required Skills:

• Demonstrate excellent communication, leadership, and problem-solving skills.
• Effective verbal and written communication skills.
• Display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and timely completion of tasks.
• Good IT and data analysis skills
• Ability to compare alternate actions and makes informed decisions.

Requirements:

• Bachelor’s degree in International Trade, Business Administration, Logistics or related field.
• 5+ years’ experience in International Trade Compliance, familiarity with Imports and Exports procedures and clearing and forwarding processes.
• Ability to interpret technical requirements of products and relations to prescribed goods standards will be an added advantage.
• Must have experience with Microsoft Office and compliance-related software applications.
• Ability to work effectively with internal teams and communicate effectively with government regulators